It’s a practice that seems to be as old as time itself. You show up for work in the morning, and end up spending most of your day in the exact same spot, staring at the screen in front of you. This routine is actually a recent phenomenon of the past few decades that would likely seem bizarre and peculiar to older generations.
Now imagine that your morning starts out on a high note – you’re in the midst of an engaging conversion with your client. Someone whose doing more than just asking those standard cut and paste questions like ‘How are you?’ and ‘How is the weather?’ before moving straight to business.
This engaging approach can make a difference. Research studies on this matter have shown that most of the important business decisions end up being based on personal considerations rather than on financial ones. Think about that for a second – how much time you are putting into finding the right contact, scheduling a call or a meeting, making presentations, business analysis, etc. Now ask yourself, honestly, how much thought is being put into the actual communication process with your partners. Have you made an effort to get to know them?
Nobody can deny that knowing how to effectively communicate is a gift, and being a great communicator will tremendously help you out with regards to increasing business. That’s why it’s vital for you to make an effort to be likable, fun to work with, and above all memorable. If you don’t stand out than you may not be high up someone’s priority list, or worst yet – you’ll be ignored.
It goes without saying that you may want to draw a line and avoid getting too personal. Also, some cultures and organization are more formal in their business dealings than others. Still, showing an interest can give you an edge. The world we live in is fiercely competitive, with many companies often having the same core business as yours. Therefore, any edge that can be accumulated can help separate your company from your competitors.
At a time when technological tools seem to be taking over major functions of employees, we at dmg believe that personality is irreplaceable. We look beyond the scope of good analysts, and add other important factors to the mix associated with people skills.
Tal Amir is Senior Partnership Development Manager at dmg